Kalshi / Nick Shirley Scam
Join us in suing Kalshi, Polymarket and Coinbase!
*Apparently we need to add the Iran Supreme Leader Death. We welcome all of you scammed too!
Join the discord. I’ll need help moderating/managing too https://discord.gg/hjKU5Ca6u
File a CFTC Complaint: https://forms.cftc.gov/Forms/TCR
This was a website to make fun of Republicans, but now it’s to sue Kalshi, Polymarket, and Coinbase for the decision that Nick Shirley was at the State of the Union “ADDRESS”. Nobody has provided evidence that he was inside. It’s been days, and Kalshi, Polymarket and Coinbase won’t provide evidence. So far, it’s “trust us bro”. They can take our money, but not provide us with proof of the outcome of the bet? Just their word? How illegal is that shit. I guess this is the Republican Plan after all. Rip the rest of us off.
Let’s make this clear. If a friend invites me to a casino in Las Vegas, and I go inside and look around, talk to people, does that mean I’ve seen a Cirque du Soleil show? NO. So it’s the same for Nick Shirley. If he was OUTSIDE the House Chamber while the State of the Union was going on, then it’s a NO!
Congressman Stauber said he invited 2 people to the State of the Union Address. They’re only allowed 1 guest each. Explain that Kalshi? Also, phones are allowed inside. NICK DIDN’T TAKE A SINGLE PHOTO INSIDE? Not a single person has a photo of him inside? Gee, I wonder why there are no photos of him inside the State of the Union ADDRESS.
Kalshi Market: https://kalshi.com/markets/kxattendsotu/who-will-attend-the-state-of-the-union
Look at all of the comments on Kalshi and Polymarket. Why can’t any Yes people provide us with the evidence used to confirm? Why can’t anyone place Nick at the ADDRESS?
PolyMarket: https://polymarket.com/event/who-will-attend-the-state-of-the-union-address
Working on a plan. I’ll post more soon. [email protected]
Reddit: https://www.reddit.com/r/Kalshi/comments/1reh8nm/did_we_get_scammed_guys/
Form for contact: Kalshi Bullshit Form
*submit other SOTU issues too! I hear he said things that didn’t get cashed out.
The State of the Union ADDRESS happens in the House Chamber. The “State of the Union” is the outside event that covers everything. If Nick Shirley was not in the House Chambers during the speech, then HE DID NOT ATTEND THE ADDRESS. Important final word, as it implies the actual speech itself, not the entire State of the Union (minus Address). The Democrats gave a response to the State of the Union ADDRESS (the speaking part).
Kalshi Support Answer:
Per the full market rules: “Attendance is confirmed if the person is reported present at the event by any Source Agency, including social media posts by the person themselves. Brief appearances or partial attendance count as attendance.”
Nick Shirley posted an Instagram story where he said it was “A great honor to have been able to attend the State of the Union tonight”.
Additionally, there was a Politico article written that states Nick Shirley was at the State of the Union address. Politico is a source agency.
https://www.politico.com/newsletters/playbook/2026/02/25/what-trump-got-right-and-wrong-last-night-00797473
We understand that complex resolutions can lead to frustrating outcomes, but I can assure you our markets are always determined in accordance with the market rules and in fairness to all market participants. It’s critical for us to define any intricacies or specifications in the rules prior to the release of a market to avoid any later ambiguity upon determination. We always encourage our traders to read and understand the rules of a market before trading.
Best,
Willy
WHERE DOES NICK SAY “State of the Union ADDRESS”??? Kalshi is denying their word prediction market if it isn’t exact. Nick Shirley DID NOT SAY HE WAS AT THE ADDRESS! The rules state ADDRESS!
The invitations don’t have names. We should see Nick Shirley in these pics if he’s at that seat…….Kalshi, we ask again, where’s Nick? There are tons of photos. Why can’t ANYONE produce a SINGLE photo of him at the ADDRESS? He was calling the whole day the State of the Union, but we’re supposed to believe that the message below meant “State of the Union Address”. This SINGLE POST is supposed to be different than all others through the day, and this one meant thanks for the actual address? I’ve got a bridge to sell you. 50 minutes before markets were going to mark him as a No he posted that. 7 hours AFTER the Address. Bullshit. He wasn’t inside. Words matter, he didn’t say Address.
Conversation with Kalshi
Started on February 25, 2026 at 11:30 AM Eastern Time (US & Canada) time EST (GMT-0500)
—
11:30 AM | Me: WTF? Where’s the evidence that Nick Shirley WAS IN THE CHAMBER?
11:30 AM | Kalshi Support AI: I couldn’t find any information related to your question. Please rephrase it or let me know if you need help with something else.
11:31 AM | Me: sorry
11:31 AM | Kalshi Support AI: No problem. Please let me know how I can assist you further.
11:31 AM | Me: https://kalshi.com/markets/kxattendsotu/who-will-attend-the-state-of-the-union
11:31 AM | Me: How is Nick Shirley YES?
11:31 AM | Kalshi Support AI: I can see your Nick Shirley position on the State of the Union attendance market. Let me pull up the settlement details.
11:32 AM | Kalshi Support AI: The market asked: Will Nick Shirley attend the 2026 State of the Union Address?
The outcome was: Yes — the market settled to Yes at $1.00.
You held: 1,994 No contracts
Your cost to buy: $22.42
Settlement result: Yes contracts paid $1.00 each, No contracts paid $0.00.
Your profit/loss (after fees): -$23.99
Since the market resolved to Yes and you held No, your position settled at $0.00. The market is always determined in accordance with the market rules and in fairness to all market participants. You can review the full market rules on the market page for details on how attendance was verified.
11:32 AM | Kalshi Support AI: Does that clear things up? I’m happy to walk through any other position if something still looks off.
11:33 AM | Me: No
11:33 AM | Me: How is it YES?
11:33 AM | Me: Evidence, please
11:33 AM | Kalshi Support AI: I understand you’re looking for the evidence behind the settlement. For questions about how market rules apply to specific scenarios or what evidence was used to determine the outcome, please refer to the Additional Details section on the market page — that’s where the official settlement criteria and sources are documented.
If you believe there’s an error in how the market was settled, I can connect you with a team member who can review the settlement decision and the evidence used.
11:33 AM | Me: You can’t just say he was there when NOBODY can find a picture of him in the Chambers
11:33 AM | Kalshi Support AI: I understand your concern about the settlement. Since you’re questioning the evidence used to determine the outcome, let me connect you with a team member who can review the settlement decision and the specific evidence that was used to resolve this market.
11:33 AM | Kalshi Support AI: I’m passing this to our team. You’ll hear back shortly, and we’ll notify you when they respond.
11:34 AM | Me: Ok!
11:35 AM | Me: I need evidence and the reason why Nick Shirley was marked yes. NOBODY can find pictures of him in the Chambers. We all see him OUTSIDE the chambers, but that’s not the State of the Union. If a congressmen is in their office during the State of the Union, by these rules, it would mean that they attended too. NO!!! HE MUST BE IN THE CHAMBER. THE STATE OF THE UNION OCCURS IN THE HOUSE CHAMBER, NOT THE ROTUNDA!
11:43 AM | Me: https://polymarket.com/event/who-will-attend-the-state-of-the-union-address even Polymarket has it in dispute
12:13 PM | Me: I plan on suing
12:14 PM | Me: republicanplan.com collecting other people
12:27 PM | Me: He had to be IN CHAMBERS. There is ZERO proof of that. I should have been paid out $23,000 on Coinbase. They’re telling me to talk to you, which is bullshit (although I did buy a little through your platform too)
12:35 PM | Me: I’ve updated the website with chats. Coinbase is even denying me a reason
02:40 PM | Me: Any sort of update on this? Are you all looking into it?
03:28 PM | Me: This is nuts. You had to approve it based on evidence. Are you busy trying to manufacture some? Being invited to the Capitol is different than being invited to the State of the Union, and actually be inside the Chamber when it’s going on. You guys messed up.
04:37 PM | Me: anyone?
“2026-02-25T15:16:59.190Z”: “[CUSTOMER] yes!”,
“2026-02-25T15:17:12.776Z”: “[CUSTOMER] [NAME] WAS NOT inside the Chambers during the State of the Union”,
“2026-02-25T15:17:33.691Z”: “[CUSTOMER] Can I please have the evidence that Coinbase used to determine he was?”,
“2026-02-25T15:21:06.572Z”: “[SUPPORT] Thank you so much for that information, [NAME]. Just to confirm, are you recently participating weather [NAME] WAS NOT inside the Chambers during the State of the Union or he does it on it prediction market type?”,
“2026-02-25T15:21:16.095Z”: “[CUSTOMER] yeah”,
“2026-02-25T15:21:21.584Z”: “[CUSTOMER] there were bets on who would be there”,
“2026-02-25T15:21:36.158Z”: “[CUSTOMER] he was around, but he WAS NOT at the actual State of the Union speech”,
“2026-02-25T15:23:15.213Z”: “[CUSTOMER] I just need the proof on how this was determined. Coinbase said yes, so I’d like to know why.”,
“2026-02-25T15:23:16.665Z”: “[SUPPORT] I see, thank you for that information [NAME]. Please bear with me for a while as I check it here on my end.”,
“2026-02-25T15:28:54.933Z”: “[CUSTOMER] You have to be IN CHAMBERS to be at the State of the Union. If you invite me to a casino, did I see all of the shows in the casino without viewing them, because I was in the building? NO”,
“2026-02-25T15:28:58.386Z”: “[CUSTOMER] This is bullshit”,
“2026-02-25T15:32:42.057Z”: “[SUPPORT] Hi, [NAME]. Could you please follow these steps below to show out on the events you participated. 1. Sign in to your Coinbase.com account. 2. On the Home tab, locate the Predictions section and select the inline arrow. 3. Locate the Balances section and select a metric from the filter dropdown menu. Details reflected are based on your selected outcome. Available metrics are defined below. Open return: Default filter showing all contract purchases for open events with your potential earnings and overall PnL. Balance: Total potential earnings, amount of contracts purchased, and the selected outcome. Current odds: Total potential earnings, odds percentage that your selected outcome is correct, and the increase or decrease of your odds. 4. Select any position line item for more details such as status, market, outcome choice, potential payout, number of contracts purchased, average fill price, profit, and payment method.”,
“2026-02-25T15:32:59.294Z”: “[SUPPORT] Note: Try to chose ”ODDS ” in the option above to view the event outcome.”,
“2026-02-25T15:32:59.361Z”: “[CUSTOMER] I get all of that”,
“2026-02-25T15:33:04.177Z”: “[CUSTOMER] I lost everything”,
“2026-02-25T15:33:21.869Z”: “[CUSTOMER] coinbase said N[NAME]attended The State of the Union”,
“2026-02-25T15:33:24.427Z”: “[CUSTOMER] I would like that evidence”,
“2026-02-25T15:33:44.183Z”: “[CUSTOMER] You, Coinbase, are saying he’s there. I’ve seen no evidence of him inside during the speech”,
“2026-02-25T15:33:57.813Z”: “[CUSTOMER] I’m asking for the evidence that you used to decide that he was there”,
“2026-02-25T15:34:15.068Z”: “[CUSTOMER] if you have no evidence, then how does Coinbase say that he was there?”,
“2026-02-25T15:35:56.283Z”: “[CUSTOMER] I know how to look at my shit. Coinbase said N[NAME]attended, and I lost. I’d like the evidence to prove that I lost”,
“2026-02-25T15:37:40.734Z”: “[SUPPORT] I totally understand, A[NAME] Let me look this further from our end.”,
“2026-02-25T15:37:56.308Z”: “[CUSTOMER] thanks. I bet you have a ton of people messaging about this right now”,
“2026-02-25T15:38:00.329Z”: “[CUSTOMER] people are pissed”,
“2026-02-25T15:46:58.206Z”: “[SUPPORT] Thank you so much for patiently waiting, A[NAME] Could you please check your events page on your prediction market to view the outcome of the bet you recently participated. Prediction market event pages are generally located under dedicated sections labeled \”Markets,\” \”Event Contracts,\” or \”Discover,\” often organized by categories like politics, economics, or sports. On platforms like Robinhood/Coinbase , they are found via Investing > Prediction Markets.”,
“2026-02-25T15:47:37.200Z”: “[CUSTOMER] yes. The outcome was YES for N[NAME]attending”,
“2026-02-25T15:47:53.322Z”: “[CUSTOMER] I’d like the evidence used that made Coinbase say yes”,
“2026-02-25T15:48:14.010Z”: “[CUSTOMER] Nobody has produced a single picture of N[NAME]in the Chambers during the speech”,
“2026-02-25T15:48:17.897Z”: “[CUSTOMER] NOBODY”,
“2026-02-25T15:51:55.358Z”: “[SUPPORT] Let me look for options by communicating for out higher team for your request.”,
“2026-02-25T15:52:06.357Z”: “[CUSTOMER] Thank you”,
“2026-02-25T15:52:12.679Z”: “[CUSTOMER] otherwise, this is a scam”,
“2026-02-25T15:57:43.883Z”: “[SUPPORT] I am currently waiting for out specialist team, A[NAME] In order to generate evidence for your request.”,
“2026-02-25T15:57:51.113Z”: “[CUSTOMER] thanks!”,
“2026-02-25T15:58:20.404Z”: “[CUSTOMER] There are tons of people wondering how this ended up Yes, when there is no evidence of him being in the chambers during the event”,
“2026-02-25T15:58:42.620Z”: “[SUPPORT] Perfect! I am now in contact with them and star discussing your issue. I appreciate your continued patience!”,
“2026-02-25T15:58:50.031Z”: “[CUSTOMER] Thanks!”,
“2026-02-25T15:59:26.122Z”: “[SUPPORT] Surething, A[NAME] I am happy to help! Please bear with me for a moment.”,
“2026-02-25T16:05:55.829Z”: “[SUPPORT] I appreciate your continued patience, A[NAME] Just a friendly to respond every 5-6 minutes to avoid being disconnected. I am half way there sorting this out with the specialist team.”,
“2026-02-25T16:06:03.104Z”: “[CUSTOMER] ok!”,
“2026-02-25T16:11:26.026Z”: “[SUPPORT] Thank you so much for patiently waiting, A[NAME]”,
“2026-02-25T16:13:37.447Z”: “[SUPPORT] Thank you so much for patiently waiting, A[NAME] Thank you so much for reaching out, and we truly appreciate you taking the time to share your concerns. We completely understand your frustration \u2014 when you place a prediction and feel confident about your position, seeing a different outcome than expected is genuinely disappointing. We want to take a moment to walk you through exactly what happened with this event so you have full clarity.”,
“2026-02-25T16:13:40.946Z”: “[SUPPORT] You participated in the prediction market event \”Who will attend the State of the Union?\” and purchased a \”No\” position on N[NAME]attending. This means your prediction was that N[NAME]would not attend the State of the Union address.”,
“2026-02-25T16:13:47.083Z”: “[SUPPORT] After the event concluded, the market was officially resolved as \”Yes\” \u2014 meaning it was determined that N[NAME]did attend the State of the Union. Because you held a \”No\” position, this outcome unfortunately means your prediction did not win.”,
“2026-02-25T16:13:54.298Z”: “[SUPPORT] We want to be completely transparent about something very important: Coinbase does not determine or influence the outcomes of prediction market events. Here’s how the process works: All of our prediction markets are settled exclusively through Kalshi, a federally regulated prediction market exchange. Kalshi independently determines the outcome of every event based on their established resolution criteria. Coinbase has no role in deciding whether an event resolves as \”Yes\” or \”No.\””,
“2026-02-25T16:14:04.047Z”: “[CUSTOMER] that’s bullshit”,
“2026-02-25T16:14:04.182Z”: “[SUPPORT] Think of our role as the platform that connects you to these markets \u2014 but the official scorekeeping is entirely handled by Kalshi. We rely solely on their determination, and we are unable to override, alter, or dispute their resolution decisions. Before any market opens, Kalshi establishes specific criteria for how the event will be resolved. These rules are published in advance so all participants can review them before placing their predictions. For this particular event, the resolution was based on the criteria outlined in Kalshi’s official contract terms.”,
“2026-02-25T16:14:06.579Z”: “[CUSTOMER] he didn’t attend”,
“2026-02-25T16:14:11.724Z”: “[SUPPORT] For full transparency, here are the official resources so you can review the outcome and rules firsthand: \ud83d\udcca Official Market Results: Kalshi Market Outcome \u2014 Who Will Attend the State of the Union \ud83d\udcc4 Full Contract Terms & Resolution Rules: ATTEND Contract Terms (PDF)”,
“2026-02-25T16:14:17.797Z”: “[CUSTOMER] I used Coinbase”,
“2026-02-25T16:14:33.089Z”: “[CUSTOMER] either refund all of my predictions, or give me the $23,000 I’m owed”,
“2026-02-25T16:14:54.639Z”: “[SUPPORT] We encourage you to review these documents, as they outline the exact criteria Kal[NAME]ed to determine that Nic[NAME]attendance qualified as a \”Yes\” resolution. We genuinely empathize with how disappointing this is. Prediction markets are inherently uncertain, and outcomes don’t always go the way we expect \u2014 that’s what makes them both exciting and challenging. Your frustration is completely valid, and we want you to know that we hear you. However, because Kal[NAME] the sole authority on market resolution and the outcome was determined based on their pre-established criteria, we are unfortunately unable to alter or dispute the result on our end. This structure exists to ensure fairness, consistency, and integrity for all participants.”,
“2026-02-25T16:15:35.145Z”: “[CUSTOMER] I traded on Coinbase”,
“2026-02-25T16:15:40.250Z”: “[CUSTOMER] ok, I’ll just have to sue”,
“2026-02-25T16:16:01.489Z”: “[CUSTOMER] Coinbase saying that someone else saying it’s true is bullshit”,
“2026-02-25T16:16:03.677Z”: “[CUSTOMER] he wasn’t there!”,
“2026-02-25T16:16:21.722Z”: “[SUPPORT] While this particular prediction didn’t go your way, we truly value your participation and hope this experience won’t discourage you from exploring future events. Prediction markets are a journey, and every event is a new opportunity.”,
“2026-02-25T16:16:31.669Z”: “[CUSTOMER] nah, this is a scam”,
“2026-02-25T16:16:34.953Z”: “[SUPPORT] We encourage you to check out other upcoming events that you may be interested in \u2014 there are always new markets opening up, and your next winning prediction could be right around the corner. If you have any further questions, please let me know. We’re always here to help and ensure you have the best experience possible.”,
“2026-02-25T16:16:43.163Z”: “[CUSTOMER] you can’t just say he was there, and provide no proof”,
“2026-02-25T16:16:51.637Z”: “[CUSTOMER] SHOW ME THE PROOF”,
“2026-02-25T16:16:57.479Z”: “[CUSTOMER] I traded through COINBASE”,
“2026-02-25T16:17:03.244Z”: “[CUSTOMER] SHOW ME THE PROOF THAT HE WAS THERE.”,
“2026-02-25T16:20:09.013Z”: “[CUSTOMER] https://kalshi.com/markets/kxattendsotu/who-will-attend-the-state-of-the-union/kxattendsotu”,
“2026-02-25T16:20:14.263Z”: “[CUSTOMER] everyone is screaming that he wasn’t there”,
“2026-02-25T16:20:48.544Z”: “[SUPPORT] For full transparency, here are the official resources so you can review the outcome and rules firsthand: \ud83d\udcca Official Market Results: Kalshi Market Outcome \u2014 Who Will Attend the State of the Union \ud83d\udcc4 Full Contract Terms & Resolution Rules: ATTEND Contract Terms (PDF)”,
“2026-02-25T16:20:49.987Z”: “[CUSTOMER] it’s even in dispute on Polymarket”,
“2026-02-25T16:20:52.618Z”: “[SUPPORT] We want to be completely transparent about something very important: Coinbase does not determine or influence the outcomes of prediction market events. Here’s how the process works: All of our prediction markets are settled exclusively through Kalshi, a federally regulated prediction market exchange. Kalshi independently determines the outcome of every event based on their established resolution criteria. Coinbase has no role in deciding whether an event resolves as \”Yes\” or \”No.\””,
“2026-02-25T16:21:09.064Z”: “[CUSTOMER] so, even if they scam us”,
“2026-02-25T16:21:12.014Z”: “[CUSTOMER] too bad for us”,
“2026-02-25T16:21:13.915Z”: “[CUSTOMER] nah dude”,
“2026-02-25T16:21:23.000Z”: “[CUSTOMER] I’ll come after Coinbase. You can’t wash your hands”,
“2026-02-25T16:21:31.473Z”: “[CUSTOMER] there’s ZERO proof of him there”,
“2026-02-25T16:21:41.108Z”: “[CUSTOMER] NOBODY has been able to produce ANY evidence”,
“2026-02-25T16:21:56.331Z”: “[CUSTOMER] Coinbase needs to talk to Kal[NAME]en”,
“2026-02-25T16:22:03.500Z”: “[CUSTOMER] why are they scamming us?”,
“2026-02-25T16:22:14.410Z”: “[SUPPORT] I acknowlege your frustration, Aar[NAME]ecause Kal[NAME] the sole authority on market resolution and the outcome was determined based on their pre-established criteria, we are unable to alter or dispute the result on our end. This structure exists to ensure fairness, consistency, and integrity for all participants.”,
“2026-02-25T16:22:28.086Z”: “[CUSTOMER] THEN COINBASE NEEDS TO TALK TO KAL[NAME]”,
“2026-02-25T16:22:35.303Z”: “[CUSTOMER] [NAME]m being scammed”,
“2026-02-25T16:22:41.173Z”: “[CUSTOMER] by using Coinbases product”,
“2026-02-25T16:22:46.371Z”: “[CUSTOMER] I understand that it’s 3rd party”,
“2026-02-25T16:22:50.293Z”: “[CUSTOMER] but I bought through you”,
“2026-02-25T16:22:57.059Z”: “[CUSTOMER] you’re allowing me to be scammed?>”,
“2026-02-25T16:23:18.479Z”: “[CUSTOMER] you all are just going to accept what Kal[NAME]ys, even though there’s ZERO evidence?”,
“2026-02-25T16:23:26.150Z”: “[CUSTOMER] Coinbase isn’t going to investigate this?”,
“2026-02-25T16:30:45.057Z”: “[SUPPORT] We genuinely empathize with how disappointing this is. Prediction markets are inherently uncertain, and outcomes don’t always go the way we expect \u2014 that’s what makes them both exciting and challenging. Your frustration is completely valid, and we want you to know that we hear you. Although, Coinbase can’t influence the outcomes of prediction market events and might particular prediction didn’t go your way, we truly value your participation and hope this experience won’t discourage you from exploring future events. Prediction markets are a journey, and every event is a new opportunity.”,
“2026-02-25T16:37:38.324Z”: “[CUSTOMER] ok”,
“2026-02-25T16:37:41.657Z”: “[CUSTOMER] but it didn’t happen”,
“2026-02-25T16:37:46.315Z”: “[CUSTOMER] so, you’re ok with me being scammed?”,
“2026-02-25T16:38:00.764Z”: “[CUSTOMER] like I said, I’ll sue. Why can’t ANYONE provide evidence”,
“2026-02-25T16:38:16.707Z”: “[CUSTOMER] I need COINBASE to provide me with evidence of how the outcome came to be”,
“2026-02-25T16:38:18.341Z”: “[SUPPORT] Hello,[NAME] ! I’m [NAME]. I see here that you had a conversation with the previous agent. Please give me a couple of minutes to go over with the conversation to better understand what’s going on and what’s been done.”,
“2026-02-25T16:38:57.196Z”: “[CUSTOMER] I need evidence. If you say that [NAME] said he was there, I NEED COINBASE TO ASK [NAME] FOR THE EVIDENCE, AND HOW THEY DECIDED IT”,
“2026-02-25T16:39:27.576Z”: “[CUSTOMER] HE WAS NOT IN CHAMBERS. BEING IN THE ROTUNDA IS NOT BEING AT THE ACTUAL STATE OF THE UNION WHILE IT WAS GOING ON.”,
“2026-02-25T16:42:10.889Z”: “[CUSTOMER] It should be easy. [NAME] said yes based on something. Please tell me what that was. I bought through Coinbase, not [NAME].”,
“2026-02-25T16:43:13.041Z”: “[CUSTOMER] https://polymarket.com/event/who-will-attend-the-state-of-the-union-address even polymarket has the outcome in dispute”,
“2026-02-25T16:47:55.640Z”: “[SUPPORT] I understand you are chatting about the prediction result, is this correct?”,
“2026-02-25T16:48:01.094Z”: “[CUSTOMER] Yeah”,
“2026-02-25T16:48:28.950Z”: “[CUSTOMER] I’d like to know how this was decided. You can’t just say [NAME] said yes”,
“2026-02-25T16:48:37.385Z”: “[CUSTOMER] How did they determine that? I bought through you”,
“2026-02-25T16:48:46.005Z”: “[CUSTOMER] YOU need to find this information for me, and many others”,
“2026-02-25T16:49:41.606Z”: “[CUSTOMER] [NAME] said it had to be a verified source. What was that?”,
“2026-02-25T16:50:42.859Z”: “[CUSTOMER] That’s all I’m asking. I’d like Coinbase to provide me with the verified source and material that was used to prove that [NAME] was INSIDE at the State of the Union. If he was outside, or in an office, that’s not being at the State of the Union, that’s being inside the Capitol watching it on tv.”,
“2026-02-25T16:51:09.026Z”: “[SUPPORT] I understand your concern and the need for a clear explanation of how this decision was made, [NAME] and my sincere apologies for the inconvenience this has caused. Let me review the details and provide you with a thorough response.”,
“2026-02-25T16:54:22.295Z”: “[CUSTOMER] thanks”,
“2026-02-25T16:54:26.605Z”: “[CUSTOMER] republicanplan.com”,
“2026-02-25T16:54:32.726Z”: “[CUSTOMER] using my website to gather other”,
“2026-02-25T16:59:36.995Z”: “[SUPPORT] Thank you for your patience, [NAME]. I understand your concern and want to provide clarity on this issue. Our role is to serve as the platform that connects you to these markets, but the official record-keeping and resolution of events is entirely handled by [NAME]. We rely solely on their determinations, and we are unable to override, alter, or dispute their resolution decisions. Prior to any market opening, Kalshi establishes specific criteria for how the event will be resolved. These rules are published in advance so that all participants can review them before placing their predictions. For this particular event, the resolution was based on the criteria outlined in [NAME]’s official contract terms. https://kalshi-public-docs.s3.amazonaws.com/contract_terms/MENTION.pdf”,
“2026-02-25T17:00:07.564Z”: “[CUSTOMER] ok”,
“2026-02-25T17:00:16.961Z”: “[CUSTOMER] but YOU need to provide me with the evidence”,
“2026-02-25T17:00:26.136Z”: “[CUSTOMER] Please tell me how [NAME] came to that conclusion”,
“2026-02-25T17:00:36.422Z”: “[CUSTOMER] I bought through YOU, not them. YOU need to explain”,
“2026-02-25T17:02:38.408Z”: “[CUSTOMER] I get [NAME] said yes”,
“2026-02-25T17:02:39.338Z”: “[CUSTOMER] WHY”,
“2026-02-25T17:03:38.107Z”: “[SUPPORT] I understand you here and because your concern is specifically about how [NAME] interpreted and applied their own contract terms, and because you’ve raised what appears to be a genuinely valid question that deserves a proper answer, we’d like to recommend the following: [NAME] would be the best resource to explain the specific distinction that led to this \”No\” resolution. They can provide clarity on: Their interpretation of their own contract terms as it applies to this specific instance You can contact [NAME] through their official support channels: \ud83c\udf10 Kalshi Support: https://kalshi.com/support”,
“2026-02-25T17:03:46.109Z”: “[CUSTOMER] no”,
“2026-02-25T17:03:48.345Z”: “[CUSTOMER] I bought through you”,
“2026-02-25T17:03:54.373Z”: “[CUSTOMER] You need to tell me why it’s a Yes”,
“2026-02-25T17:04:11.119Z”: “[CUSTOMER] you can’t sell me predictions, and then say that I can’t know how it was decided”,
“2026-02-25T17:04:24.830Z”: “[CUSTOMER] I bought through YOU”,
“2026-02-25T17:04:43.028Z”: “[CUSTOMER] You work with [NAME]. Why can’t you ask them and tell me?”,
“2026-02-25T17:04:56.807Z”: “[CUSTOMER] there are probably a million people messaging about this right now”,
“2026-02-25T17:07:16.281Z”: “[CUSTOMER] You’re telling me that if I buy predictions through you, you don’t have to prove the outcome?”,
“2026-02-25T17:07:18.288Z”: “[CUSTOMER] That’s insane”,
“2026-02-25T17:08:22.045Z”: “[SUPPORT] As much as we want to give you a definitive answer on the specific linguistic distinction that led to this resolution, we want to be transparent about an important limitation:-The decision to resolve this market as \”Yes\” was made entirely by [NAME] based on their independent review and interpretation of their own contract terms. We were not part of that evaluation process, and we do not have visibility into the specific reasoning or analysis [NAME] used to reach their conclusion. As much as I want to help and escalate this, we are unfortunately not in a position to explain or justify [NAME]’s specific interpretation of what constituted a qualifying mention versus what did not. That determination was made solely at their discretion based on their resolution criteria, [NAME].”,
“2026-02-25T17:13:06.504Z”: “[CUSTOMER] okj”,
“2026-02-25T17:13:12.100Z”: “[CUSTOMER] but they must have evidence to prove it”,
“2026-02-25T17:13:17.662Z”: “[CUSTOMER] please provide how they made the decision”,
“2026-02-25T17:13:32.949Z”: “[CUSTOMER] are you saying that they can just say anything, not provide evidence on a bet, and I’m out money?”,
“2026-02-25T17:13:35.323Z”: “[CUSTOMER] that’s nuts”,
“2026-02-25T17:14:54.979Z”: “[SUPPORT] We completely understand why you’d feel this way, A[NAME] Your frustration is completely valid, and we want you to know that we take your concerns seriously. However, because [NAME] is the sole authority on market resolution and the outcome was determined based on their pre-established and publicly available criteria, we are unfortunately unable to alter or dispute the result on our end. We genuinely wish we could provide that answer ourselves, but because we don’t want to speculate or provide you with inaccurate information about K[NAME]s decision-making process, directing you to them is the most honest and helpful thing we can do.”,
“2026-02-25T17:15:07.552Z”: “[CUSTOMER] I’m supposed to go, Hey K[NAME] I bought through Coinbase, so just trust me that I bought some. Since I did buy, by law I can see the evidence that you used, even though I bought through Coinbase”,
“2026-02-25T17:15:17.280Z”: “[CUSTOMER] I get the criteria”,
“2026-02-25T17:15:22.709Z”: “[CUSTOMER] HOW DID THEY DECIDE?”,
“2026-02-25T17:15:25.860Z”: “[CUSTOMER] like, j[NAME]”,
“2026-02-25T17:15:41.109Z”: “[CUSTOMER] you can just tell me they said yes, so that’s it”,
“2026-02-25T17:15:58.890Z”: “[CUSTOMER] how many laws are being broken right now? I’m being told that I can’t see the evidence”,
“2026-02-25T17:16:17.020Z”: “[SUPPORT] We sincerely wish we could provide that answer ourselves, but since we don’t want to speculate or give you inaccurate information about K[NAME]s decision-making process, directing you to them is the most honest and helpful approach we can take because K[NAME]made the decision based on criteria given.”,
“2026-02-25T17:16:26.360Z”: “[CUSTOMER] OMG”,
“2026-02-25T17:16:31.296Z”: “[CUSTOMER] I bought a bet THROUGH YOU!”,
“2026-02-25T17:16:41.165Z”: “[CUSTOMER] You’re telling me that I’m not allowed to get evidence through you?”,
“2026-02-25T17:16:50.614Z”: “[CUSTOMER] if that’s the case, I’m definitely suing”,
“2026-02-25T17:17:10.231Z”: “[CUSTOMER] You can’t provide bets, and then say that it’s too much work to provide evidence of the outcome”,
“2026-02-25T17:17:27.620Z”: “[CUSTOMER] You better bet that I’m going to keep this chat”,
“2026-02-25T17:19:44.956Z”: “[SUPPORT] I completely understand you however we want to be completely transparent about a critical point: Coinbase does not determine, influence, or have any role in deciding the outcomes of prediction market events.”,
“2026-02-25T17:19:55.205Z”: “[CUSTOMER] I get that”,
“2026-02-25T17:19:57.564Z”: “[CUSTOMER] You take my money”,
“2026-02-25T17:20:01.482Z”: “[CUSTOMER] place a bet for me”,
“2026-02-25T17:20:06.361Z”: “[CUSTOMER] and can’t tell me why it failed”,
“2026-02-25T17:20:15.527Z”: “[SUPPORT] All of our prediction markets are settled exclusively through Kalshi, a federally regulated prediction market exchange. Kalshi independently reviews and determines the outcome of every event based on their pre-established resolution criteria. Coinbase has absolutely no involvement in deciding whether an event resolves as \”Yes\” or \”No.\” Having an independent, federally regulated entity like Kalshi serve as the sole resolution authority ensures that outcomes are determined objectively, consistently, and free from bias. This framework protects all participants and maintains the integrity of every market. Our role is to provide you with the platform to access and participate in these markets. However, the official determination of outcomes is entirely handled by Kalshi. We rely solely on their resolution decisions, and we are unable to override, alter, or dispute their findings.”,
“2026-02-25T17:20:31.880Z”: “[CUSTOMER] but, you can take my money and not provide evidence?”,
“2026-02-25T17:20:40.531Z”: “[CUSTOMER] I have to go out on my own and find it from a 3rd party?”,
“2026-02-25T17:20:58.585Z”: “[CUSTOMER] How are you allowed to take bets and not provide evidence when asked?”,
“2026-02-25T17:21:37.256Z”: “[SUPPORT] What evidence are you referring, A[NAME]”,
“2026-02-25T17:21:45.704Z”: “[CUSTOMER] They said he was there”,
“2026-02-25T17:21:56.481Z”: “[CUSTOMER] There must be a verified source”,
“2026-02-25T17:22:00.078Z”: “[CUSTOMER] I lost because they said he WAS THERE”,
“2026-02-25T17:22:09.533Z”: “[CUSTOMER] so, where’s the proof?”,
“2026-02-25T17:22:45.724Z”: “[CUSTOMER] they just determined he was there because he said he was going? There was no verification? I’m confused why you’re asking what evidence.”,
“2026-02-25T17:22:49.146Z”: “[CUSTOMER] K[NAME]said ye”,
“2026-02-25T17:22:50.229Z”: “[CUSTOMER] yes”,
“2026-02-25T17:22:57.961Z”: “[CUSTOMER] so, where’s the proof to make it yes”,
“2026-02-25T17:25:35.188Z”: “[SUPPORT] This is the outcome we can offer based on K[NAME]s determination. The previous agent was able to share the link to the Kalshi market: https://kalshi.com/markets/kxattendsotu/who-will-attend-the-state-of-the-union/kxattendsotu . That is all the information we can provide, A[NAME] as the final decision rests solely with K[NAME]and we are unable to explain or justify their specific interpretation of what constituted a qualifying mention versus what did not. That determination was made entirely at their discretion based on their resolution criteria. We sincerely wish we could provide that answer ourselves, but to avoid speculating or giving you inaccurate information about K[NAME]s decision-making process, directing you to them is the most helpful course of action we can take.”,
“2026-02-25T17:25:56.771Z”: “[CUSTOMER] wtf”,
“2026-02-25T17:26:04.749Z”: “[CUSTOMER] you take my money and can’t prove why?”,
“2026-02-25T17:26:07.522Z”: “[CUSTOMER] that’s bullshit”,
“2026-02-25T17:26:10.171Z”: “[SUPPORT] We solely rely on K[NAME]s decision.”,
“2026-02-25T17:26:12.566Z”: “[CUSTOMER] and I’m sure against the law”,
“2026-02-25T17:26:26.249Z”: “[CUSTOMER] and you’re telling me that you can’t share why?”,
“2026-02-25T17:26:46.763Z”: “[CUSTOMER] Coinbase is unable to let people placing bets know why they lost? Is that an official Coinbase statement?”,
“2026-02-25T17:26:53.977Z”: “[SUPPORT] If you have concerns about that decision, it would be beneficial to reach out to them directly.”,
“2026-02-25T17:27:38.691Z”: “[CUSTOMER] but YOU took my money”,
“2026-02-25T17:27:40.372Z”: “[CUSTOMER] YOU”,
“2026-02-25T17:27:43.355Z”: “[CUSTOMER] COINBASE”,
“2026-02-25T17:27:44.384Z”: “[SUPPORT] I understand you are looking for evidence but we really don’t have that information because we solely rely on K[NAME]s decision.”,
“2026-02-25T17:28:10.731Z”: “[SUPPORT] Our role is to provide you with the platform to access and participate in these markets. However, the official determination of outcomes is entirely handled by K[NAME]”,
“2026-02-25T17:28:12.413Z”: “[CUSTOMER] If I go to the grocery store and buy things, if the price is wrong, I’m supposed to go to the food manufacturer instead of the store?”,
“2026-02-25T17:28:23.962Z”: “[CUSTOMER] you take my money, but can’t give an answer”,
“2026-02-25T17:28:32.486Z”: “[SUPPORT] Having an independent, federally regulated entity like Kalshi serve as the sole resolution authority ensures that outcomes are determined objectively, consistently, and free from bias. This framework protects all participants and maintains the integrity of every market.”,
“2026-02-25T17:28:32.600Z”: “[CUSTOMER] this chat will work well in my lawsuite”,
“2026-02-25T17:28:37.455Z”: “[CUSTOMER] right”,
“2026-02-25T17:28:48.033Z”: “[CUSTOMER] so, they must have a reason for the decision, right?”,
“2026-02-25T17:28:54.355Z”: “[CUSTOMER] being regulated and all”,
“2026-02-25T17:29:01.172Z”: “[CUSTOMER] and Coinbase can take my money to make bets”,
“2026-02-25T17:29:05.794Z”: “[CUSTOMER] as I’m sure they’re regulated”,
“2026-02-25T17:29:17.228Z”: “[CUSTOMER] but, I can’t ask Coinbase why the money they took from me lost?”,
“2026-02-25T17:29:22.157Z”: “[CUSTOMER] that’s insane”,
“2026-02-25T17:31:52.968Z”: “[CUSTOMER] https://republicanplan.com”,
“2026-02-25T17:31:57.556Z”: “[CUSTOMER] I’ve posted our chat on my website”,
“2026-02-25T17:32:03.147Z”: “[CUSTOMER] along with Kalshi’s”,
“2026-02-25T17:32:17.741Z”: “[SUPPORT] It was Kalshi’s decision and we don’t have the right to intervene.”,
“2026-02-25T17:32:34.626Z”: “[CUSTOMER] but you can take my money”,
“2026-02-25T17:32:40.395Z”: “[CUSTOMER] but can’t tell me why i lost”,
“2026-02-25T17:32:43.991Z”: “[CUSTOMER] just that I did”,
“2026-02-25T17:32:45.873Z”: “[CUSTOMER] nuts man”,
“2026-02-25T17:32:58.968Z”: “[CUSTOMER] suing for sure, and this chat will be helpful”,
“2026-02-25T17:33:40.062Z”: “[SUPPORT] We encourage you to review the contract terms in particular as it will help you understand exactly what criteria needed to be met for a \”Yes\” outcome and why Kalshi ultimately determined that those criteria were not satisfied. We genuinely empathize with your disappointment, A[NAME]and if you have questions with the decision, you may contact K[NAME]directly. Your frustration is completely understandable, and we want you to know that we take your concerns very seriously. However, since Kalshi is the sole authority on market resolution and the outcome was determined based on their pre-established and publicly available criteria, we are unfortunately unable to alter or dispute the result on our end.”,
“2026-02-25T17:33:52.840Z”: “[CUSTOMER] not asking for a change”,
“2026-02-25T17:34:01.919Z”: “[CUSTOMER] ASKING FOR THE EVIDENCE OF DECISION”,
“2026-02-25T17:34:12.116Z”: “[CUSTOMER] I’M LEGALLY ALLOWED THAT INFORMATION”,
“2026-02-25T17:34:22.054Z”: “[CUSTOMER] you can’t just say you lost, and not provide the reason”,
“2026-02-25T17:34:25.868Z”: “[CUSTOMER] j[NAME]”,
“2026-02-25T17:35:24.951Z”: “[SUPPORT] Please know that I understand your concern.”,
“2026-02-25T17:35:41.107Z”: “[CUSTOMER] can you please explain”,
“2026-02-25T17:35:43.418Z”: “[CUSTOMER] you can take my money”,
“2026-02-25T17:35:47.498Z”: “[CUSTOMER] something happens”,
“2026-02-25T17:35:51.775Z”: “[CUSTOMER] but I’m not allowed to ask why”,
“2026-02-25T17:36:09.519Z”: “[SUPPORT] And as much as I would love to provide an evidence you were looking for, only K[NAME]can answer you as we solely rely on his decision based on criteria.”,
“2026-02-25T17:36:14.430Z”: “[CUSTOMER] I’m pretty sure that legally you’re required by law to tell me why I lost”,
“2026-02-25T17:36:22.233Z”: “[CUSTOMER] THEN ASK!”,
“2026-02-25T17:36:26.361Z”: “[CUSTOMER] j[NAME]man”,
“2026-02-25T17:36:31.156Z”: “[CUSTOMER] ASK K[NAME]”,
“2026-02-25T17:36:37.026Z”: “[CUSTOMER] YOU’RE THE BROKER!”,
“2026-02-25T17:36:49.904Z”: “[CUSTOMER] how much of a court case do you want to give me”,
“2026-02-25T17:36:59.374Z”: “[CUSTOMER] you should probably escalate this up to someone higher”,
“2026-02-25T17:37:00.560Z”: “[SUPPORT] Our role is to provide you with the platform to access and participate in these prediction markets. However, the official determination of outcomes is entirely handled by K[NAME]”,
“2026-02-25T17:37:15.213Z”: “[CUSTOMER] I’m not joking when I say I’ll sue if Coinbase can’t provide me with a reason why I lost”,
“2026-02-25T17:37:41.454Z”: “[CUSTOMER] I bought through you”,
“2026-02-25T17:37:48.060Z”: “[CUSTOMER] That’s what I just paid you for”,
“2026-02-25T17:37:58.135Z”: “[CUSTOMER] all that money I lost, is for this type of service”,
“2026-02-25T17:37:58.460Z”: “[SUPPORT] We already contacted our team specialist about this, A[NAME]and got an answer from them as this is what I am telling you. All the information I said today was coming from them.”,
“2026-02-25T17:38:07.899Z”: “[CUSTOMER] So, again”,
“2026-02-25T17:38:10.488Z”: “[CUSTOMER] I’d like to know”,
“2026-02-25T17:38:12.415Z”: “[CUSTOMER] yes or no”,
“2026-02-25T17:38:36.860Z”: “[SUPPORT] Please know that I did try my best to contact our team specialist to escalate the issue and what I said today is the information I get from them.”,
“2026-02-25T17:38:46.987Z”: “[CUSTOMER] Coinbase can take my money to place bets, but can’t give me the reason/evidence of why the result happened? I’m not allowed to know why?”,
“2026-02-25T17:38:58.079Z”: “[CUSTOMER] do you get what I’m saying”,
“2026-02-25T17:39:04.840Z”: “[CUSTOMER] I’m not asking you to reverse it”,
“2026-02-25T17:39:09.536Z”: “[CUSTOMER] i gave you money”,
“2026-02-25T17:39:12.871Z”: “[CUSTOMER] you say i lost”,
“2026-02-25T17:39:14.977Z”: “[CUSTOMER] i ask why”,
“2026-02-25T17:39:23.055Z”: “[CUSTOMER] you say, because we/k[NAME]said so”,
“2026-02-25T17:39:34.288Z”: “[SUPPORT] We can provide if we have an information to give you however since it is K[NAME]s decision, we don’t have that information, A[NAME]”,
“2026-02-25T17:39:38.361Z”: “[CUSTOMER] you’re not allowed to question that. If we say yes, it’s yes, and we won’t tell you whjy”,
“2026-02-25T17:39:40.397Z”: “[CUSTOMER] THEN GET IT”,
“2026-02-25T17:39:42.423Z”: “[CUSTOMER] j[NAME]”,
“2026-02-25T17:39:44.342Z”: “[CUSTOMER] GET IT”,
“2026-02-25T17:39:48.488Z”: “[CUSTOMER] why am I getting it?”,
“2026-02-25T17:39:51.180Z”: “[SUPPORT] That is the truth, A[NAME]”,
“2026-02-25T17:39:51.620Z”: “[CUSTOMER] I didn’t buy through them”,
“2026-02-25T17:39:59.376Z”: “[CUSTOMER] can you hold?”,
“2026-02-25T17:40:11.630Z”: “[CUSTOMER] I’m going to go ask my accountant that’s here”,
“2026-02-25T17:40:25.197Z”: “[SUPPORT] It is K[NAME]s decision and we don’t have the option to intervene as their decision is final and it is based on criteria.”,
“2026-02-25T17:40:38.155Z”: “[CUSTOMER] no”,
“2026-02-25T17:40:48.252Z”: “[CUSTOMER] I’m saying if you, Coinbase, needs to legally tell me”,
“2026-02-25T17:41:01.545Z”: “[CUSTOMER] I find it nuts that you’re telling me that you don’t have to give a reason if I ask”,
“2026-02-25T17:41:02.081Z”: “[SUPPORT] Yes, you bought from Coinbase but our role is to provide you with the platform to access and participate in these prediction markets. However, the official determination of outcomes is entirely handled by K[NAME]”,
“2026-02-25T17:41:14.440Z”: “[CUSTOMER] right”,
“2026-02-25T17:41:17.498Z”: “[CUSTOMER] and your role is to find out the outcome”,
“2026-02-25T17:41:20.061Z”: “[CUSTOMER] so, find out why!”,
“2026-02-25T17:41:23.235Z”: “[CUSTOMER] ASK THEM!”,
“2026-02-25T17:41:28.597Z”: “[CUSTOMER] do you get it?”,
“2026-02-25T17:41:34.114Z”: “[SUPPORT] I understand your concern but please do understand as well that the decision is not made by Coinbase.”,
“2026-02-25T17:41:35.325Z”: “[CUSTOMER] why is it my responsibility?”,
“2026-02-25T17:41:43.243Z”: “[CUSTOMER] omg”,
“2026-02-25T17:41:49.513Z”: “[CUSTOMER] so, you take my money and no evidence”,
“2026-02-25T17:41:52.101Z”: “[CUSTOMER] see you in court”,
“2026-02-25T17:41:57.407Z”: “[CUSTOMER] we’re done”,
“2026-02-25T17:42:02.441Z”: “[CUSTOMER] https://republicanplan.com”,
“2026-02-25T17:42:05.228Z”: “[CUSTOMER] chat is up on the website”,
“2026-02-25T17:42:07.593Z”: “[CUSTOMER] collecting others”,
“2026-02-25T17:42:28.017Z”: “[CUSTOMER] this is nuts. Coinbase stance is that they’re washing their hands”,
“2026-02-25T17:42:40.787Z”: “[CUSTOMER] we’ll help you buy it, but afterwards, you’re on your own”,
“2026-02-25T17:42:50.885Z”: “[CUSTOMER] I paid money”,
“2026-02-25T17:42:56.766Z”: “[CUSTOMER] You provided a service”,
“2026-02-25T17:43:01.654Z”: “[CUSTOMER] for gambling”,
“2026-02-25T17:43:29.176Z”: “[CUSTOMER] and you’re now saying that you have no responsibility to me on evidence of my outcome”,
“2026-02-25T17:43:54.171Z”: “[SUPPORT] You are correct that you purchased through Coinbase, but our role is to provide you with the platform to access and participate in these prediction markets. Since there is already a result, the official decision of outcomes is entirely handled by K[NAME]”,
“2026-02-25T17:44:41.562Z”: “[CUSTOMER] ok”,
“2026-02-25T17:44:52.976Z”: “[CUSTOMER] but we aren’t allowed to know how the result was made?”,
“2026-02-25T17:45:06.038Z”: “[CUSTOMER] they’re literally allowed to just say yes, and you can’t tell me why”,
“2026-02-25T17:46:58.840Z”: “[CUSTOMER] we’re going to go in circles”,
“2026-02-25T17:47:33.339Z”: “[CUSTOMER] so, Coinbase has no responsibility to it’s users to provide the evidence that decided the outcome of a bet?”,
“2026-02-25T17:47:37.326Z”: “[SUPPORT] We provided you the information about the result, A[NAME] There is already a result, and that decision was made by K[NAME] As I’ve mentioned multiple times, we don’t have the ability to intervene in the result, and you’ll need to accept it. However, if you find the decision to be incorrect, you have the option to contact Kalshi directly to understand their reasoning, as we rely on K[NAME]s decision and cannot intervene.”,
“2026-02-25T17:47:56.584Z”: “[CUSTOMER] YOU have to tell me”,
“2026-02-25T17:48:05.015Z”: “[CUSTOMER] why can’t you message them, get an answer, and tell me?”,
“2026-02-25T17:48:18.724Z”: “[CUSTOMER] I’m sure there are plenty of others messaging the same thing right now”,
“2026-02-25T17:48:21.803Z”: “[CUSTOMER] you took my money”,
“2026-02-25T17:48:31.798Z”: “[CUSTOMER] it’s your responsibility to show me why I lost”,
“2026-02-25T17:49:50.320Z”: “[SUPPORT] Please be advised that we are only a live support and only have the ability to chat with customers of Coinbase. We don’t have the option to contact K[NAME]and directing you to them is the most honest and helpful thing we can do.”,
“2026-02-25T17:49:55.489Z”: “[CUSTOMER] Legally, Coinbase can take bets, tell you the outcome, but does not have to provide the evidence that provided that outcome?”,
“2026-02-25T17:50:11.241Z”: “[CUSTOMER] Legally, coinbase can tell me that they don’t have to tell me?”,
“2026-02-25T17:51:06.806Z”: “[SUPPORT] I understand you however as I mentioned, the prediction outcome is handled by K[NAME]”,
“2026-02-25T17:51:28.118Z”: “[CUSTOMER] so, legally you can take my money, but don’t have to prove the outcome to me?”,
“2026-02-25T17:51:40.465Z”: “[CUSTOMER] you can act as a broker, and then wash your hands?”,
“2026-02-25T17:51:54.160Z”: “[CUSTOMER] I hope you’re asking legal counsel right now”,
“2026-02-25T17:52:05.671Z”: “[CUSTOMER] because this will all be used in the court case”,
“2026-02-25T17:52:55.922Z”: “[SUPPORT] Yes as we are the platform for you to get access this prediction market but as for result and outcome, it is K[NAME]s decision. If you have any questions, you may contact them directly.”,
“2026-02-25T17:54:21.924Z”: “[SUPPORT] I understand the seriousness of this matter and your intention to use this information in a court case, A[NAME]and we would understand and respect that decision. If you need further information about the decison, it’s a best idea to contact K[NAME]”,
“2026-02-25T17:54:44.010Z”: “[CUSTOMER] you provide the platform”,
“2026-02-25T17:54:44.506Z”: “[CUSTOMER] not k[NAME]”,
“2026-02-25T17:54:50.019Z”: “[CUSTOMER] so, you provide the answer”,
“2026-02-25T17:54:56.266Z”: “[CUSTOMER] k[NAME]came to a decision”,
“2026-02-25T17:54:59.298Z”: “[CUSTOMER] you don’t even ask?”,
“2026-02-25T17:55:08.280Z”: “[CUSTOMER] that’s nuts. You don’t know why they said yes”,
“2026-02-25T17:55:10.861Z”: “[CUSTOMER] you just take it”,
“2026-02-25T17:55:13.949Z”: “[CUSTOMER] you can’t ask?”,
“2026-02-25T17:55:16.451Z”: “[SUPPORT] Yes as once the decision is out, we will rely on that.”,
“2026-02-25T17:55:21.687Z”: “[CUSTOMER] but your’e the platform, as you said”,
“2026-02-25T17:55:26.028Z”: “[SUPPORT] We don’t have the option.”,
“2026-02-25T17:55:26.830Z”: “[CUSTOMER] my money went through you”,
“2026-02-25T17:57:03.188Z”: “[SUPPORT] I want to emphasize that our purpose is to provide you with the platform to access and participate in these prediction markets however, the official determination of outcomes is entirely handled by K[NAME] I kindly suggest to revisit the link for criteria I sent to you, A[NAME]”,
“2026-02-25T17:57:25.680Z”: “[CUSTOMER] nuts. I’ll be making complaints”,
“2026-02-25T17:57:32.312Z”: “[CUSTOMER] this for sure is against the law”,
“2026-02-25T17:57:44.506Z”: “[CUSTOMER] you can’t take my money and then say that you can’t provide me with evidence on why I lost it”,
“2026-02-25T17:57:55.129Z”: “[CUSTOMER] you’re just allowed to say that I did because someone else said I did”,
“2026-02-25T17:58:03.760Z”: “[SUPPORT] If you would like to file a formal complaint with Coinbase, A[NAME] you may use this form: https://help.coinbase.com/en/contact-us/submit-a-complaint”,
“2026-02-25T17:58:14.010Z”: “[CUSTOMER] no, with the state of c[ADDRESS]”,
“2026-02-25T17:58:20.953Z”: “[CUSTOMER] good thing I already work for the state”,
“2026-02-25T17:58:30.247Z”: “[CUSTOMER] easier to get in contact with the right people”,
“2026-02-25T17:59:01.241Z”: “[SUPPORT] I understand you on that, A[NAME]”,
“2026-02-25T17:59:50.616Z”: “[SUPPORT] You may use our conversation and Case ID 26101599 to back you up.”,
“2026-02-25T18:01:14.308Z”: “[SUPPORT] I hope you won’t take it personally as what I am trying to tell you is the information I actually get from our team specialist. I truly appreciate you bringing this concern to my attention today. I understand how challenging this situation might feel, but I hope the assistance I\u2019ve provided has helped clarify things and made the process a bit easier for you. Please know that I\u2019m here to support you.”,
“2026-02-25T18:01:23.949Z”: “[CUSTOMER] ok”,
“2026-02-25T18:01:29.260Z”: “[CUSTOMER] I talked to my accountant”,
“2026-02-25T18:01:38.243Z”: “[CUSTOMER] legally, you ARE required to tell me why I lost, not that I just did”,
“2026-02-25T18:01:49.354Z”: “[CUSTOMER] you’re the broker. You HAVE to give me the reason for the decision”,
“2026-02-25T18:03:13.113Z”: “[SUPPORT] Yes and you need to contact K[NAME]as they are the one who made the decision. As much as I would love to tell you , we don’t have the information as the result is YES and that means, N[NAME] did attend.”,
“2026-02-25T18:03:31.450Z”: “[CUSTOMER] but, you can’t tell me how that decision was made”,
“2026-02-25T18:03:36.406Z”: “[CUSTOMER] legally, you have to”,
“2026-02-25T18:03:42.103Z”: “[SUPPORT] And we are already running in circles here, A[NAME] Please know that all we can provide is K[NAME]s decision.”,
“2026-02-25T18:03:47.441Z”: “[CUSTOMER] you can’t just say he was there with no proof”,
“2026-02-25T18:04:06.864Z”: “[SUPPORT] I understand you questioned the result and the best person who can answer that is K[NAME]”,
“2026-02-25T18:04:11.848Z”: “[CUSTOMER] no”,
“2026-02-25T18:04:18.087Z”: “[CUSTOMER] you should have an answer from K[NAME]”,
“2026-02-25T18:04:25.524Z”: “[CUSTOMER] why doesn’t Coinbase know why they said Yes?”,
“2026-02-25T18:04:34.032Z”: “[CUSTOMER] you don’t verify any bets?”,
“2026-02-25T18:04:45.402Z”: “[CUSTOMER] you just take money for fees and fuck us?”,
“2026-02-25T18:04:56.797Z”: “[CUSTOMER] this chat is gold for me”,
“2026-02-25T18:05:19.847Z”: “[CUSTOMER] minimally, I should be able to get my initial bet back from the courts”,
“2026-02-25T18:06:57.187Z”: “[SUPPORT] Please note that we rely on K[NAME]s decision, and we will accept their determination, whether it is a Yes or No, as they established the criteria, not us. We are merely the platform through which you were able to access the prediction market, but the final decision comes from K[NAME] In other words, we are only partnered with the prediction market service, and we do not have control over their decision.”,
“2026-02-25T18:07:06.906Z”: “[CUSTOMER] i get that”,
“2026-02-25T18:07:12.603Z”: “[CUSTOMER] i’m accepting the decision”,
“2026-02-25T18:07:20.110Z”: “[CUSTOMER] i need to know how they came to it”,
“2026-02-25T18:07:25.170Z”: “[CUSTOMER] that’s your responsiblity”,
“2026-02-25T18:07:27.328Z”: “[CUSTOMER] NOT MINE”,
“2026-02-25T18:07:35.087Z”: “[CUSTOMER] if I ask you, YOU have to find out”,
“2026-02-25T18:07:49.494Z”: “[CUSTOMER] I BOUGHT THROUGH YOU”,
“2026-02-25T18:07:54.945Z”: “[CUSTOMER] seriously, whoever you are, you should check with your legal team”,
“2026-02-25T18:08:53.556Z”: “[CUSTOMER] I’m 99% sure that it’s against the law for you to not tell me the sources that verified this. You’re telling me that I’m not allowed to know this (I bought through you, stop telling me to go to K[NAME]”,
“2026-02-25T18:09:01.235Z”: “[CUSTOMER] YOU’RE THE BROKER! THERE ARE LAWS!”,
“2026-02-25T18:09:15.697Z”: “[SUPPORT] I’m glad you understand the decision, but please note that it was K[NAME]s decision, and we don’t intervene with their decisions. We also don’t have the option to contact them. It’s best to reach out to them directly if you have questions about their decision, as they are the only ones who can provide answers. I hope you understand this situation.”,
“2026-02-25T18:09:40.507Z”: “[SUPPORT] Please visit the link for criteria as there are helpful information there about the prediction markets.”,
“2026-02-25T18:10:25.827Z”: “[CUSTOMER] ok”,
“2026-02-25T18:10:29.440Z”: “[CUSTOMER] I need new help”,
“2026-02-25T18:10:32.540Z”: “[CUSTOMER] Since I bought through you”,
“2026-02-25T18:10:39.748Z”: “[CUSTOMER] I need you to guide me on how to talk to K[NAME]”,
“2026-02-25T18:10:53.041Z”: “[CUSTOMER] please provide me with contact information, a script of what I should say to them, etc”,
“2026-02-25T18:11:24.432Z”: “[CUSTOMER] can’t wait for you to tell me no (and throw more into the lawsuit)”,
“2026-02-25T18:11:51.029Z”: “[CUSTOMER] If you’re the provider and I’m the customer, I need you to provide me with all of the information that I need to be able to contact K[NAME]”,
“2026-02-25T18:11:56.399Z”: “[CUSTOMER] we’ll do this together!”,
“2026-02-25T18:12:29.068Z”: “[CUSTOMER] or can you not help with that? You can only take my money and tell me to google it?”,
“2026-02-25T18:13:07.676Z”: “[CUSTOMER] I’m also serious. You’re going to help me, since I need help with an item I used on your platform”,
“2026-02-25T18:14:03.305Z”: “[SUPPORT] Sure. This is the link \ud83c\udf10 Kalshi Support: https://kalshi.com/support. All you need is to ask why he come up with the decision that N[NAME]did attend.”,
“2026-02-25T18:14:37.135Z”: “[CUSTOMER] and if they don’t give me an answer?”,
“2026-02-25T18:15:21.650Z”: “[CUSTOMER] You took the money and fees, so at some point Coinbase will need to let me know if they don’t”,
“2026-02-25T18:15:43.174Z”: “[SUPPORT] You may use this message. \”Dear K[NAME] I hope this email finds you well. I am reaching out to seek clarification regarding the decision that N[NAME]did attend, resulting in a \”Yes\” outcome in prediction market. Could you please provide more details on how this decision was made? Specifically, I would like to understand the criteria or evidence used to reach this conclusion. Thank you for your time and assistance. I look forward to your response. Best Regards, Your name”,
“2026-02-25T18:16:00.378Z”: “[CUSTOMER] ok, but I didn’t buy through them”,
“2026-02-25T18:16:04.373Z”: “[SUPPORT] For sure, you will get a response.”,
“2026-02-25T18:16:09.966Z”: “[CUSTOMER] so, if they say that they aren’t going to help me, what do I do?”,
“2026-02-25T18:16:14.691Z”: “[CUSTOMER] because I bought through you”,
“2026-02-25T18:16:27.653Z”: “[CUSTOMER] I mean, I need to make an account and shit on their website”,
“2026-02-25T18:16:39.314Z”: “[SUPPORT] Yes but they are already aware many of Coinbase customers will reach out that is why they give the link for customers to reach out.”,
“2026-02-25T18:16:44.988Z”: “[CUSTOMER] love coinbase support. Make an account on another website to find out why you lost money on our website”,
“2026-02-25T18:16:49.301Z”: “[CUSTOMER] makes total sense”,
“2026-02-25T18:17:37.567Z”: “[SUPPORT] I understand you here however that is the only option you can directly contact K[NAME]”,
“2026-02-25T18:17:59.320Z”: “[CUSTOMER] that’s nuts that you can take bets, but you don’t have to give a reason why people won or lost”,
“2026-02-25T18:18:08.712Z”: “[CUSTOMER] no proof has to be given”,
“2026-02-25T18:18:09.726Z”: “[CUSTOMER] nuts”,
“2026-02-25T18:18:16.188Z”: “[CUSTOMER] gotta be against the law, for sure”,
“2026-02-25T18:20:10.446Z”: “[SUPPORT] I completely understand your concern, A[NAME] While I would love to share any information about their decision, we do not have that information here, as we rely on the outcome and result based on their decision. It is best to contact them directly.”,
“2026-02-25T18:20:35.431Z”: “[CUSTOMER] worst customer service”,
“2026-02-25T18:20:40.792Z”: “[CUSTOMER] take your money, but can’t say why”,
“2026-02-25T18:20:43.826Z”: “[CUSTOMER] nuts man”,
“2026-02-25T18:22:17.112Z”: “[SUPPORT] I\u2019m sorry to hear about your experience with our customer service, and I truly apologize for any frustration it has caused you. Please know that I am here to help you in any way I can however since the evidence you were looking for is outside my scope, I can’t provide any information about the decision, A[NAME]”,
“2026-02-25T18:30:39.596Z”: “[SUPPORT] Please know that I am still here to support you however this chat will auto close after a few minutes of inactivity.”,
“2026-02-25T18:31:08.254Z”: “[CUSTOMER] nah. Just gonna have to sue over this and report this to some people in the CA government”,
“2026-02-25T18:31:09.849Z”: “[CUSTOMER] this is nuts”,
“2026-02-25T18:31:45.434Z”: “[SUPPORT] Hello [NAME], My name is [NAME]. It looks like you have been disconnected from the previous agent, no worries. I\u2019ll be more than happy to assist you. Please allow me some time in order to review your chat with our agent. Feel free to add more details about what happened if there’s any.”,
“2026-02-25T18:32:44.417Z”: “[CUSTOMER] nah. It doesn’t matter. Apparently you all don’t have to tell me why I lost. No evidence or reason has to be provided. You’re just allowed to tell me I lose, no questions allowed.”,
“2026-02-25T18:34:49.790Z”: “[SUPPORT] I understand you are frustrated, [NAME]. Let me carefully review the details here and get back to you with accurate information. I want to make sure I fully address your concerns.”,
“2026-02-25T18:34:59.488Z”: “[SUPPORT] Please give me 3-5 mins to check your account as well as my resources here. I’ll get back to you, alright?”,
“2026-02-25T18:35:06.436Z”: “[CUSTOMER] sure”,
“2026-02-25T18:35:34.999Z”: “[CUSTOMER] i mean, it doesn’t matter. Tons of people are upset with nobody giving an answer on how it was decided”,
“2026-02-25T18:41:27.031Z”: “[SUPPORT] Thank you for your patience.”,
“2026-02-25T18:42:56.497Z”: “[SUPPORT] We greatly appreciate you taking the time to share your concerns. We fully comprehend your frustration – when you make a prediction and feel assured about your stance, seeing a different result than anticipated is truly disheartening. We would like to take a moment to walk you through precisely what occurred with this event so you have complete clarity. You participated in the prediction market event **\”Who will attend the State of the Union?\”** and acquired a **\”No\”** position on **[NAME] attending. This means your prediction was that [NAME] would not** attend the State of the Union address.”,
“2026-02-25T18:43:18.941Z”: “[CUSTOMER] yeah”,
“2026-02-25T18:43:32.472Z”: “[CUSTOMER] and it went Yes, yet NOBODY can provide ANY evidence”,
“2026-02-25T18:43:42.888Z”: “[CUSTOMER] you all can’t tell me how [NAME] came to the decision”,
“2026-02-25T18:43:47.974Z”: “[CUSTOMER] hasn’t told me either when I asked”,
“2026-02-25T18:44:02.085Z”: “[CUSTOMER] nuts. They just said yes, without proof, and now I’m out”,
“2026-02-25T18:44:07.982Z”: “[CUSTOMER] and nobody has to explain that.”,
“2026-02-25T18:44:12.912Z”: “[CUSTOMER] just, we said yes, so it’s yes”,
“2026-02-25T18:47:38.281Z”: “[SUPPORT] After the event concluded, the market was officially resolved as **\”Yes\”** \u2014 meaning it was determined that **[NAME] did attend** the State of the Union. Because you held a **\”No\”** position, this outcome unfortunately means your prediction did not win. We want to be completely transparent about something very important: **Coinbase does not determine or influence the outcomes of prediction market events.** Here’s how the process works: – All of our prediction markets are settled exclusively through **Kalshi**, a federally regulated prediction market exchange. Kalshi independently determines the outcome of every event based on their established resolution criteria. Coinbase has **no role** in deciding whether an event resolves as \”Yes\” or \”No.\””,
“2026-02-25T18:48:12.450Z”: “[SUPPORT] Think of our role as the platform that connects you to these markets \u2014 but the **official scorekeeping** is entirely handled by [NAME]. We rely solely on their determination, and we are unable to override, alter, or dispute their resolution decisions. – Before any market opens, Kalshi establishes specific criteria for how the event will be resolved. These rules are published in advance so all participants can review them before placing their predictions. For this particular event, the resolution was based on the criteria outlined in Kalshi’s official contract terms.”,
“2026-02-25T18:48:17.706Z”: “[CUSTOMER] All you can provide is yes/no? You can provide the evidence?”,
“2026-02-25T18:48:32.671Z”: “[CUSTOMER] Evidence of being there is required. Why can’t you tell me what the evidence was?”,
“2026-02-25T18:48:48.788Z”: “[CUSTOMER] I bought trough you, not [NAME]”,
“2026-02-25T18:49:05.708Z”: “[CUSTOMER] we all just have to accept an outcome? No evidence needed?”,
“2026-02-25T18:51:19.577Z”: “[SUPPORT] For full transparency, here are the official resources so you can review the outcome and rules firsthand: – \ud83d\udcca **Official Market Results:** [Kalshi Market Outcome \u2014 Who Will Attend the State of the Union](https://kalshi.com/markets/kxattendsotu/who-will-attend-the-state-of-the-union/kxattendsotu) – \ud83d\udcc4 **Full Contract Terms & Resolution Rules:** [ATTEND Contract Terms (PDF)](https://kalshi-public-docs.s3.amazonaws.com/contract_terms/ATTEND.pdf)”,
“2026-02-25T18:52:08.726Z”: “[SUPPORT] We encourage you to review these documents, as they outline the exact criteria [[NAME]] used to determine that [[NAME]]’s attendance qualified as a **\”Yes\”** resolution.”,
“2026-02-25T18:52:40.331Z”: “[SUPPORT] We deeply empathize with your disappointment. Prediction markets involve inherent uncertainty, and results don’t always align with our expectations – that’s what makes them both thrilling and demanding. Your frustration is entirely justified, and we want you to know that we understand your perspective. However, since **[NAME] is the sole decision-maker** on market resolution, and the outcome was determined based on their pre-existing criteria, we are unfortunately **unable to modify or contest the result** on our end. This structure exists to ensure fairness, consistency, and integrity for all participants.”,
“2026-02-25T18:52:41.751Z”: “[CUSTOMER] Contingencies:\tBefore\tSettlement,\t[NAME]\tmay,\tat\tits\tsole\tdiscretion,\tinitiate\tthe\tMarket\tOutcome\tReview\tProcess\tpursuant\tto\tRule\t6.3(d)\tof\tthe\tRulebook.\tIf\tan\tExpiration\tValue\tcannot\tbe\tdetermined\ton\tthe\tExpiration\tDate,\tKa[NAME]as\tthe\tright\tto\tdetermine\tpayouts\tpursuant\tto\tRule\t6.3(b)\tin\tthe\tRulebook.”,
“2026-02-25T18:52:52.506Z”: “[CUSTOMER] ok, so tell me why Ka[NAME]nded it early and said yes”,
“2026-02-25T18:52:59.979Z”: “[CUSTOMER] Provide Ka[NAME] reason”,
“2026-02-25T18:56:05.105Z”: “[SUPPORT] I see that you’ve been dealing with this issue for a while now, Aa[NAME]Let me reach out to our Specialist Team for further investigation. Please stay on the line.”,
“2026-02-25T18:58:48.634Z”: “[SUPPORT] As the platform provider, Coinbase is required to provide you with the reasoning behind Ka[NAME] decision, since you placed the bet through Coinbase. I recommend reaching out to Ka[NAME] support team directly to request the evidence and criteria they used to determine the outcome. Coinbase should be able to facilitate this request on your behalf, as the broker for the transaction.”,
“2026-02-25T19:01:02.287Z”: “[CUSTOMER] you are, or aren’t required?”,
“2026-02-25T19:01:04.155Z”: “[CUSTOMER] You just said that you’re required, but that I ave to do it?”,
“2026-02-25T19:03:09.389Z”: “[SUPPORT] Allow me a few more minutes to further check everything right here, Aa[NAME]lease bear with me.”,
“2026-02-25T19:06:59.265Z”: “[CUSTOMER] thanks. This is nuts that NOBODY, not even Ka[NAME]can provide proof of the Yes. This is nuts. They just said yes and everyone accepts it.”,
“2026-02-25T19:07:08.273Z”: “[SUPPORT] Just a quick reminder, to keep this chat active and avoid automatic closure due to inactivity, please send a message every few minutes. The system will automatically close chats that are idle for 5-10 minutes. Thank you!”,
“2026-02-25T19:07:26.593Z”: “[CUSTOMER] https://kalshi.com/markets/kxattendsotu/who-will-attend-the-state-of-the-union/kxattendsotu”,
“2026-02-25T19:07:38.241Z”: “[CUSTOMER] everyone is complaining of other wrong predictions from Kalshi”,
“2026-02-25T19:07:53.974Z”: “[CUSTOMER] Coinbase is just going to accept Kalshi scamming everyone?”,
“2026-02-25T19:09:15.894Z”: “[SUPPORT] You can check it out here, Aa[NAME]https://kalshi.com/markets/kxattendsotu/who-will-attend-the-state-of-the-union/kxattendsotu”,
“2026-02-25T19:09:26.588Z”: “[CUSTOMER] yeah”,
“2026-02-25T19:09:36.489Z”: “[CUSTOMER] all the people saying prove that he was there”,
“2026-02-25T19:09:39.901Z”: “[CUSTOMER] He’s the only one everyone is complaining about”,
“2026-02-25T19:10:01.007Z”: “[CUSTOMER] Coinbase needs to look into this”,
“2026-02-25T19:10:05.169Z”: “[CUSTOMER] I’m your customer”,
“2026-02-25T19:14:28.970Z”: “[SUPPORT] I’m sorry if this has upset you, Aa[NAME]As a Coinbase support agent, my role is to provide helpful and understanding assistance.”,
“2026-02-25T19:15:24.518Z”: “[SUPPORT] Could you please send a screenshot of your participation receipt for this event?”,
“2026-02-25T19:18:26.791Z”: “[CUSTOMER] ok”,
“2026-02-25T19:19:58.107Z”: “[CUSTOMER] [File Uploaded] Customer uploaded 1 file”,
“2026-02-25T19:20:08.715Z”: “[CUSTOMER] that’s not the total. That’s a screenshot from earlier”,
“2026-02-25T19:20:41.818Z”: “[CUSTOMER] but it’s close”,
“2026-02-25T19:20:46.105Z”: “[SUPPORT] Thanks for sharing, one moment please.”,
“2026-02-25T19:20:55.534Z”: “[CUSTOMER] I made multiple purchases”,
“2026-02-25T19:20:56.485Z”: “[CUSTOMER] but”,
“2026-02-25T19:23:08.626Z”: “[CUSTOMER] I think they’re going to reverse it. There’s no evidence of him”,
“2026-02-25T19:23:44.852Z”: “[CUSTOMER] at the end of the day, I need evidence that he was there, in the Chamber, during the speech. Being outside does not count.”,
“2026-02-25T19:26:40.095Z”: “[SUPPORT] I understand this is a frustrating situation for you. I want to assure you that we are taking this matter seriously.”,
“2026-02-25T19:27:32.332Z”: “[SUPPORT] I need more of your patience regarding this matter, Aa[NAME]The prediction market specialist is now looking at the case.”,
“2026-02-25T19:29:02.585Z”: “[SUPPORT] Just a quick reminder, to keep this chat active and avoid automatic closure due to inactivity, please send a message every few minutes. The system will automatically close chats that are idle for 5-10 minutes. Thank you!”,
“2026-02-25T19:33:00.017Z”: “[CUSTOMER] k”,
“2026-02-25T19:33:33.525Z”: “[SUPPORT] Thank you for your patience, Aa[NAME]We have now escalated the case. I’d like to inform you that the investigation and review may take approximately 7 days. Rest assured that we will provide an update via email as soon as additional information becomes available. If you have not received any update after this timeframe, you are welcome to contact us again for a follow-up. You can use this 26101599 case number when requesting a follow-up.”,
“2026-02-25T19:33:51.365Z”: “[CUSTOMER] thank you”,
“2026-02-25T19:34:07.495Z”: “[SUPPORT] You’re welcome. Is there anything else I can help you with aside from this?”,
“2026-02-25T19:34:29.571Z”: “[CUSTOMER] No. I expect evidence in those 7 days, not Ka[NAME]aid yes, so it’s yes”,
“2026-02-25T19:34:41.763Z”: “[CUSTOMER] so, hopefully I’ll get that, but I know you’re all just trying to get rid of me”,
“2026-02-25T19:34:45.166Z”: “[CUSTOMER] have a great day”,
“2026-02-25T19:35:05.136Z”: “[SUPPORT] I hope I was able to address all of your concerns today. I have provided the information that would help resolve your issue. Feel free to send us a message again and we will be ready to assist you if you need further help.Thank you for choosing Coinbase! Have a good one, Aa[NAME]”,
“2026-02-25T22:36:23.183Z”: “[CUSTOMER] I’d like to get a copy of my chat transcript so far for case 26101599”,
“2026-02-25T22:36:27.386Z”: “[SUPPORT] Hi! I’m [NAME]. I will be more than happy to help you out.”,
“2026-02-25T22:36:38.480Z”: “[CUSTOMER] the case is still open, but I’d like a copy of what was said so far for my records”,
“2026-02-25T22:36:45.976Z”: “[SUPPORT] I understand.”,
“2026-02-25T22:37:23.920Z”: “[CUSTOMER] lots of shady stuff with Kalshi, and Coinbase going along with it”,
“2026-02-25T22:39:17.392Z”: “[SUPPORT] I understand where you are coming from.”,
“2026-02-25T22:39:35.591Z”: “[SUPPORT] Checking the previous case, it showed this has escalated for a review as well.”,
“2026-02-25T22:39:49.602Z”: “[CUSTOMER] yes. I’d like the transcript of the case so far”,
“2026-02-25T22:40:03.528Z”: “[CUSTOMER] I can’t seem to pull it up online, so I’d like a copy now”,
“2026-02-25T22:43:31.883Z”: “[SUPPORT] I am typing the steps.”,
“2026-02-25T22:45:03.630Z”: “[SUPPORT] 1. You can go to https://www.coinbase.com/settings/privacy-rights 2. In \”Request Data\”, please hit \”Request\” 3. Choose the check mark for \”Communications\” 4. Then choose \”Send Request\”.”,
“2026-02-25T22:46:35.610Z”: “[CUSTOMER] damn, Coinbase doesn’t make things easy like others”,
“2026-02-25T22:46:40.504Z”: “[CUSTOMER] ok, I did it.”,
“2026-02-25T22:47:17.520Z”: “[CUSTOMER] Thanks. Hopefully SOMEONE will provide proof that [NAME] was there. It’s been 24 hours, and neither Coinbase or Kalshi has said how Yes was the winner. No evidence provided yet.”,
“2026-02-25T22:47:46.194Z”: “[SUPPORT] I’m so sorry, this must be so frustrating on your part.”,
“2026-02-25T22:48:34.625Z”: “[SUPPORT] You have put your money, and got this inconvenience. We really apologize for that.”,
“2026-02-25T22:48:43.533Z”: “[CUSTOMER] thanks”,
“2026-02-25T22:49:05.346Z”: “[CUSTOMER] I know it’s not your fault, but crazy that support tells me that Coinbase won’t give me proof of the Yes”,
“2026-02-25T22:49:13.369Z”: “[CUSTOMER] it’s \”trust me bro\””,
“2026-02-25T22:49:19.104Z”: “[SUPPORT] I get it.”,
“2026-02-25T22:49:28.365Z”: “[CUSTOMER] They said I have to ask Kalshi. I didn’t use Kalshi, I used COINBASE”,
“2026-02-25T22:49:31.562Z”: “[CUSTOMER] this is all bullshit”,
“2026-02-25T22:50:47.197Z”: “[CUSTOMER] if you personally want to follow the drama, https://republicanplan.com”,
“2026-02-25T22:51:06.308Z”: “[SUPPORT] I totally get your point.No worries, we got this escalated from our team, and will definitely be sorted out soon. No actions to be done on your end. I request you to reach out with us again after 7 days for a follow up with the case number 26101599. About the chat transcript, you will receive an email for it, please check your emails from time to time.”,
“2026-02-25T22:51:07.738Z”: “[CUSTOMER] good thing I have an awesome domain to use to make it known that Coinbase and Kalshi ripped us off”,
“2026-02-25T22:52:40.148Z”: “[SUPPORT] I will also definitely take documentation for this.”,
“2026-02-25T22:53:12.185Z”: “[SUPPORT] But please let me know how can I help you further, I am totally all hands.”,
“2026-02-25T22:53:19.547Z”: “[CUSTOMER] that’s it. Thanks!”,
“2026-02-25T22:53:27.549Z”: “[CUSTOMER] just need to wait for the coinbase transcript to post”,
“2026-02-25T22:55:44.073Z”: “[SUPPORT] Got it.”,
“2026-02-25T22:55:46.762Z”: “[SUPPORT] Since this is already being worked on by our team. I do hope this will be sorted out soon.”,
“2026-02-25T22:56:02.479Z”: “[SUPPORT] I’m glad to have provided all the information that you need. It has been really a pleasure assisting you today. For future reference, you can also check our help page for FAQs and basic troubleshooting articles: https://help.coinbase.com/. Thank you for being part of Coinbase! Stay safe always and have a good one! Bye for now~”,